Refund Policy

Last Updated: August 19, 2026

At Armaund Signature Transport, we strive to provide reliable and professional private car service. This Refund Policy explains when refunds may be issued and under what conditions.

1. Cancellation Policy

Cancellations must be received at least 12 hours before the scheduled pickup time to be eligible for a full refund.

Cancellations received with less than 12 hours’ notice will be subject to a 50% cancellation fee. The remaining balance will be refunded.

2. How to Cancel

Cancellations may be submitted by:

Email
Text message
Phone call or voicemail

Once your cancellation request is received and processed, you will receive a confirmation.

3. No-Shows

If the passenger is not present at the scheduled pickup location and time, and no prior cancellation was received, the full fare may be charged. No refund will be issued for no-shows.

4. Completed Rides

Rides that have been completed are non-refundable, except in cases where we determine that a significant service issue occurred that was within our control.

5. Weather-Related Cancellations

Safety is our top priority. In the event of severe weather or unsafe road conditions (such as heavy snow, ice, flooding, high winds, or other hazardous conditions):

If Armaund Signature Transport cancels the reservation due to weather or unsafe conditions, you will receive a full refund.
If the client cancels due to weather, the standard cancellation policy still applies (12-hour notice for a full refund; less than 12 hours = 50% cancellation fee), unless we determine that conditions are extreme enough to waive the fee at our discretion.

We reserve the right to cancel, delay, or reschedule any reservation when weather or road conditions present a safety risk to the passenger or driver.

6. Cancellations by Armaund Signature Transport

If we must cancel a confirmed reservation due to circumstances within our control (such as vehicle or driver unavailability), you will receive a full refund.

7. Refund Processing

Approved refunds will be issued to the original payment method used at the time of booking. Please allow 5–10 business days for the refund to appear on your statement, depending on your bank or card issuer.

8. Contact Us

If you have questions about a cancellation or refund, please contact us:

Armaund Signature Transport

Phone: (760) 217-8025

Email: ArmaundSignatureTransport@gmail.com

Address: 8605 Santa Monica Boulevard, West Hollywood, CA, USA